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De·cu·ri·onnounDe-cure-ian/dɪˈkjʊəriən/One platform for public services and the staff who deliver them.
A volunteer leans in to hand a dessert to an older resident at a care home table.

Our ethics, in writing

Five principles and ten red lines, signed and published.

Read the principlesRaise a concern

Five principles

What we hold to, and what we refuse.

Dignity

Every person is treated as a person, never as a case number.

In practice

  • People share hard details once. Staff at every desk read the record instead of asking again.
  • Screens use plain, respectful words. Records describe needs, never judgments about character.
  • Staff see only what their role requires, so private details stay with the people who need them.

Never

  • We will never design a screen that shames, rushes, or talks down to the person it serves.

Fairness

The same need gets the same care, whoever the person is.

In practice

  • We review suggestions from Optio, the assistant, on a schedule for patterns that favor or disfavor any group.
  • Eligibility rules are written down, versioned, and applied the same way to every person.
  • When someone asks for a decision to be reviewed again, staff can record the request and track it.

Never

  • We will never design Optio to deny, delay, or reduce help on its own.

Transparency

Your organization can see how a decision was reached and who made it.

In practice

  • Every view, change, and approval is written to an audit trail that the organization can read.
  • When Optio flags or drafts something, it shows the facts it used and why it made the suggestion.
  • We publish these statements, date every review, and say plainly when something changes.

Never

  • We will never hide how a decision was reached, or who made it.

Stewardship Leave It Better

We aim to leave each person, organization, and record better than we found it.

In practice

  • We collect only what the work needs, and your organization sets how long each kind of record is kept.
  • Every organization can export all of its data whenever it asks, in formats other software can read, at no charge.
  • We hold each release to one test: it gives staff time back or makes a step safer.

Never

  • We will never hold back an organization’s data to keep it from leaving.
  • We will never keep data past the retention period your organization sets.

Ten things we will never do

These apply to every organization we serve.

  • We will never Sell, rent, or trade your data.

    Not to anyone, in any form, for any price.

  • We will never Share data for advertising.

    No ad networks, data brokers, or marketing partners.

  • We will never Let automation deny help.

    Optio can suggest. Only a person can decide.

  • We will never Use your records to build tools for others.

    Your records serve your work, not another company’s product.

  • We will never Use dark patterns.

    No tricks, nags, fake urgency, or hidden options.

  • We will never Collect what we do not need.

    If the work does not require it, we do not ask.

  • We will never Lock your data in.

    You can export everything, whenever you ask, at no charge.

  • We will never Hide how a decision was reached.

    Every step and every approver is on the record.

  • We will never Share a record without a recorded yes.

    Unless the law requires it, sharing with another organization waits for consent.

  • We will never Ship a release that fails review.

    One “no” on the checklist stops the release.

In full

Four written statements.

Last reviewed October 2026

Four essays on why we work this way

Raise a concern

We reply to every message.

ethics@godecurion.com

Are you certified?

No. We draw on public frameworks but are not certified by them. Our safeguards are aligned with HIPAA.

What happens next?

We look into every concern, then tell you what we found and what we changed.