Every step of public service
Service delivery and your staff’s daily work, on one platform. Buy only the modules you need.
Serve the public
From the first search to the help delivered.
Run the operation
The money, the supplies, and the reports.
The foundation under every module
Your record
- One record
- Every module uses the same record, so details are entered once.
- Consent-based sharing
- Information is shared only after the person agrees.
- Data export
- Export all your data at any time in standard formats.
- Integrations and open API
- Connect your existing databases and the systems you already use.
Your control
- Roles and access
- Staff see only what their role allows.
- Rules, workflows, and approvals
- Your team sets rules and approvals without code.
- Audit trail
- Every change shows who did it and when.
Your standards
- Security
- Encrypted, with HIPAA-aligned safeguards.
- Accessibility
- Designed to WCAG 2.2 AA for keyboard, screen reader, and read-aloud use.
- Your branding
- Your name, colors, and logo on what people see.
With every module
- Optio
- One assistant in every module. Optio suggests. People decide.How Optio works
- OnDec
- Onboarding and training: courses, HIPAA and compliance training, live trainers, support, and Optio help.Explore OnDec